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Hospitality | Food & Beverage
👤 Java House Kenya
A PERFORMANCE-FOCUSED INTERACTIVE TRAINING EXPERIENCE FOR BARISTAS
Scenario-based training for baristas focusing on workplace behaviours and performance practice.
Challenge
How can digital training help baristas practise workplace behaviours rather than simply consume information?
Approach
Scenario-based learning structured around specific behavioural objectives and progressively challenging tasks.
Prototype
A playable sequence of realistic workplace challenges incorporating scoring, gating, feedback and forced-success mechanics.
Solution
An interactive practice environment where learners experience, decide, act, receive feedback and improve before progressing.
Key Capabilities
Scenario-Based Learning
Gamification
Progressive Difficulty
Simulation
Behaviour Change
Performance Practice